Not culture, not relationship with their boss, but management transparency was the most important factor in determining employee happiness in the 2013 Employee Engagement Survey released today by TINYpulse. In addition, the research highlighted that an employee’s relationship with their co-worker is 23.3% more correlated to their happiness than is their relationship with their supervisor. As all organizations try to optimize employee happiness, the roadmap is clear that management transparency and recruiting more collaborative employees are priorities.
The study analyzed over 40,000 anonymous survey responses from over 300 organizations between September 1, 2012 and November 15, 2013. The research is unique not only in its size but also because it links survey responses with behavioral patterns of providing recognition to co-workers and suggestions to management.
TINYpulse founder and CEO David Niu says, “Not only are capital markets demanding transparency, employees want the same from their leadership. The cost of improving transparency is almost zero, and we are seeing an increasing number of companies using transparency as an advantage when attracting and retaining top talent.”
The TINYpulse survey also showed that employee happiness is 23.3% more correlated to connections with co-workers than direct managers. There is a very strong correlation between employee happiness and their rating of co-workers with a .92 correlation coefficient compared to a .74 correlation coefficient between employee happiness and how they rate their direct supervisor. Niu adds, “This shows that who you work with is becoming more important than who you work for. We often think of employee happiness and satisfaction as being manager-driven, but now as the workplace becomes more cross-matrixed, collaborative, and “bottom-up,” the importance of co-worker relationships continues to grow. “
Additional findings from the research include:
- Only 42% of employees know their organization’s vision, mission, and values.
- 82% of respondents claimed that their manager clearly outlined their role and responsibility.
- Team play and collaboration are the top trait employees love about their co-workers.
- 18% of responses included a suggestion, and organizations that don’t promote employee suggestions are at an innovation disadvantage.
- TINYpulse published the research in the report, “7 Vital Trends Disrupting Today’s Workplace: 2013
TINYpulse Employee Engagement Survey” at https://www.tinypulse.com/employee-engagement-survey-2013. There is no fee or registration required. The report also features case studies and video, social media insights, and an infographic.Niu says “As we started looking at the HR big data from our weekly TINYpulse surveys, we realized there are emerging trends every leader and manager needs to know. We hope by making it easy and fun for people to review this information we will inspire more leaders to ask for feedback and engage their employees for bottom line results.”
Matt Hulett, CEO of CLICKBANK adds, “TINYpulse is our best source for determining how we’re doing as a management team with our total employee population. Too much discussion is made about external metrics in business today. Whereas, I believe that the answer to better financial and societal return is through the cultivation of a fantastic employee base and culture. Organizations really can’t afford to not use TINYpulse. The ROI is a no-brainer and it pencils out as ROI positive within the first month of deployment.”
TINYpulse helps leaders get a pulse on how happy, frustrated, and burnt out their team is before retention sinks and issues become cancerous. TINYpulse is a cloud-based software-as-a-service that has revolutionized the annual employee survey by breaking it down to one question per week pulses to help leaders react quicker and gain insight into the health of their organization. The service also features virtual suggestions, an anonymous messaging system for employees to speak candidly with leaders, and Cheers for Peers, a peer-to-peer recognition feature that allows all employees to provide gratitude to their colleagues. TINYpulse helps hundreds of clients all around-the-world, including Amazon, HubSpot, San Diego Gas & Electric better engage their employees.
TINYpulse, of Seattle WA, was started in 2012 by David Niu, who previously founded NetConversions (sold to “AQNT”) and BuddyTV. Niu recently sold everything and traveled around the world with his wife and then-10 month old daughter. Along the way, he interviewed entrepreneurs about best practices and pain points around managing people, leadership, and culture. Upon returning, David focused on what he learned from these global business owners to develop TINYpulse with the goal of providing leaders a pulse on how happy, burnt out, and frustrated their employees are so that they can build bridges to spark dialogue for positive change.