Today, Lowe’s and Porch.com announced astrategic partnership to connect consumers with experienced home improvement professionals for nearly any project
outside of Lowe’s current installation services, and help pros increase their exposure to consumers seeking their services. The partnership is being introduced at Lowe’s stores, beginning with 139 stores in North and South.
Whether homeowners find particular home improvement projects too complex or simply have constraints on time,they often turn to pros to complete jobs. Historically it has been difficult to know which pros are right for the job.
Homeowners find it necessary to use paid services, rely on word-of-mouth, or make an uneducated guess on where tobegin. Now, with insights from its vast network, Porch helps homeowners find the right pro based on who their “Working with Porch is another great example of how Lowe’s supports our customers throughout every step of the home improvement journey,” said Jay Rebello, Vice President New Business Development & Corporate Innovationat Lowe’s. “By partnering with Porch, Lowe’s can help our customers achieve their home improvement dreams by providing them with the confidence of knowing who their neighbors have used successfully, and benefit our professional customers by providing them greater opportunities to grow their businesses.”
Porch has taken a unique approach to developing a robust home improvement network by amassing large amounts of local home improvement data – free for homeowners and professionals. With more than 1.5 million pros and 90 million projects in their network, Porch is changing the way home improvement gets done by making it easy for homeowners to find professionals based on who their neighbors have used and endorsed, real project and cost history,“For millions of people, the home is the biggest investment of their lives. Home improvement projects are an essential part of owning or renting a home – finding the right professionals should be easy, delightful, and connected,”said Matt Ehrlichman, Chief Executive Officer of Porch. “Now, Lowe’s customers can not only buy high-quality products to make their home improvement projects a reality, they can connect directly with local professionals their neighbors have used. With the complement of services Porch and Lowe’s will deliver in 2014, there has never been a Delivering the Total Home Improvement Solution.
Through this strategic partnership, Porch will serve as a resource for Lowe’s employees to help customers connect directly with the right pros to provide services Lowe’s does not currently offer through its installation program, such If a Lowe’s customer needs a pro for a service Lowe’s does not currently offer, employees can access the Porch network of pros on their mobile devices and in-store terminals to identify local providers.
The convenience of this integration will allow employees and customers to work together to find the right local pros for the job. After the job is complete, the homeowner can simply and quickly provide feedback about their experience on Porch.com.
Additionally, Lowe’s pro customers across the nation have the opportunity to join the Porch network for free, giving them exposure to Lowe’s consumers in need of specific services to complete their home improvement projects. A premium pro membership is also available for greater insight into local home improvement projects and trends. With fiscal year 2012 sales of $50.5 billion, Lowe’s Companies, Inc. is a FORTUNE® 100 company that serves approximately 15 million customers a week at more than 1,825 home improvement and hardware stores in the United States, Canada and Mexico. Founded in 1946 and based in Mooresville, N.C., Lowe’s is the second-largest home improvement retailer in the world. For more information, visit Lowes.com.