New Study “Shopping Trends Among 18-25 Year Olds” Reveals Technology Use Overrated

By Lim College, Special for US Daily Review.

The use of technology for shopping by 18-25 year olds is significantly overrated. In fact, more than 68% of the 18-25 year olds surveyed “prefer to shop in stores than online for apparel and shoes,” according to the results of a new survey, Shopping Trends Among 18-25 Year -Olds by a group of LIM College students and in conjunction with the  NRF Student Association (NRFSA). LIM College is located in midtown Manhattan and focused exclusively on the study of business and fashion. The survey results were released today at the National Retail Federation (NRF)’s 101st Annual Convention at the Javits Center here.

In announcing the release of Shopping Trends Among 18-25 Year-Olds, Alexis Michaelides, student leader of the LIM College’s campus NRF Student Association (NRFSA), said, “We have read and observed what industry leaders had been saying about our use of technology for shopping and it did not match our own habits and preferences.”

“As part of our activities as an NRFSA we decided to survey our peers to analyze how 18-25 year olds shop, where we shop, how much we spend, our preferences for shopping online and via mobile devices versus in stores, and the role social media plays in our shopping activities,” said Patrick Mays, another member of the LIM College NRFSA team.

“And sure enough retail observers have been significantly overestimating our use of online and digital technology for shopping. We like shopping in stores and are not as engaged in shopping on the Internet as many have touted.  I guess the demise of the brick and mortar format of retailing– at least for 18-25 year-olds– is grossly exaggerated,” Nicole Flasch-Mihalko, another member of the LIM College NRFSA team concluded.

For example, key findings indicate:

  • 68 % of 18-25 year-olds would much rather shop in stores than online for apparel and shoes, suggesting that they like to touch, feel and try on a product before buying.
  • And while 68% prefer to shop in stores, they are using the Web for gathering information — with 66% using the Web to browse and compare prices.
  • Only 23% shop from a tablet or a smart phone.
  • The 18-25 year old is not as impulsive as commonly believed.
    • The survey found that 66% like to think about their purchase before buying.
  • 56% of 18-25 year olds pay for most of their purchases via debit cards vs. cash or credit cards.
  • Even as the earliest adopters, only 20% shop from flash sale sites such as Rue La La, Gilt Groupe, etc.  In fact, the majority do not know of them.
  • With regards to social media, this consumer will “like” a brand on Facebook, but more than 88% do not yet want to shop thru Facebook/Twitter.

LIM College was the first higher education institution to promote participation in NRFSA and first to register their student members. Under the direction of faculty advisor Professor Marla Greene of the Marketing & Management Department and Marketing & Management Department Chair Dr. Dudley Blossom, and with Robert Wallstrom, President of Saks OFF 5TH as a consultant, the LIM College group’s survey of 310 18-25 year-old primarily female consumers was conducted online this past fall.

About LIM College

LIM College is focused exclusively on the study of business and fashion, offering a Master of Business Administration (MBA) degree program with concentrations in Fashion Management and Entrepreneurship, Bachelor of Business Administration (BBA) degrees in Fashion Merchandising, Visual Merchandising, Marketing and Management, as well as Bachelor of Professional Studies (BPS), Associate of Applied Science (AAS), and Associate in Occupational  Studies (AOS) degrees in Fashion Merchandising, and Professional Certificates. Housed in four buildings in midtown Manhattan, LIM College provides a well-rounded education through the combination of in-class instruction and required fashion industry internships. LIM College was founded in 1939 and has been witness to every significant change in the retail and fashion industry for more than seven decades. Alumni have gone on to excel at top companies, including Coach, Jones Apparel, Kenneth Cole Productions, Macy’s,Neiman Marcus and Nordstrom.

All opinions expressed on USDR are those of the author and not necessarily those of US Daily Review.

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